COVID-19 Risk Communication & Community Engagement Process and Tools

International Medical Corps (IMC) has collaborated closely with the World Health Organisation (WHO), the Centre for Disease Control (CDC) and other coordinating bodies to support global CoVID-19 response efforts and maintain ongoing programming in all its sectors (health, nutrition, MHPSS, WASH, Child Protection, GBV and FSL) through business continuity plans. IMC has issued critical disease-control guidance and information to the 7,000 staff in 30 countries where we operate. Risk communication and community engagement (RCCE) has formed a substantial component of the approach. IMC is leveraging community health workers / volunteers in more than 18 countries to disseminate COVID-19 information, promote healthy behaviours, and support community-based surveillance.
This document is intended to guide IMC staff in-country who are either supervising or themselves acting as frontline workers in communities affected by COVID-19 in developing context specific RCCE action plans. It builds on the WHO RCCE guidance to also integrate social and behavior change (SBC) aspects to ensure maximum impact. The guidance is also based on an initial needs assessment conducted with IMC staff at the country, region and global levels so as to tailor it to the requirements for COVID-19. However, the process is easily adaptable and relevant for other issues that require RCCE.


to receive GNC newsletters